Jointt (Private) Limited currently delivers within Karachi. Your delivery address decides which service is available to you — set it from the location picker in the header before checkout, and the product page will show the delivery option and window that applies to your address.
We do not currently deliver outside these areas or ship internationally.
Not yet available. Once launched, orders will be delivered the same day for addresses within approximately 8 km of a stocking store.
Delivered within 6 hours from a wider catalogue, for addresses within approximately 25 km of a stocking store.
Stores deliver between 11 AM and 6 PM. You can order at any time; orders placed outside these hours are delivered within 6 hours of opening, and the estimate at checkout includes that wait.
Delivery times are estimates measured from when the order is accepted, not from when it is placed. Orders placed after the closing time above are accepted the next working morning. Weather, traffic, public holidays and stock checks at the store can extend a window — where that happens we contact you on the number attached to the order.
| Delivery charge | Free on every order |
| Platform feeCharged once per order, not per item | Rs 70 |
| Cash on Delivery surcharge | None |
All prices and charges on this site are shown in Pakistani Rupees (PKR). The full amount you will pay — item prices, delivery (free) and the platform fee — is itemised in the order summary at checkout before you confirm. We do not add any charge that is not shown on that screen.
You can pay by Cash on Delivery or by card and online banking through our payment gateway. Card payments are taken at checkout; Cash on Delivery is paid to the rider in full, in cash, when the order arrives. Riders do not carry card machines.
Every order is handed over against a 4-digit One-Time Password (OTP). Share it only with the rider assigned to your order, and only once the parcel is in your hands.
Please check the parcel at the door. Anything you want to raise about the condition or contents must be reported within 24 hours of delivery — see the Returns & Exchange Policy.
You can cancel an order within 5 minutes of placing it, directly from your order screen. After that, contact us — if the store has not yet packed the order, we can usually still cancel it. Once an order has been dispatched it cannot be cancelled. Delivery addresses cannot be changed after dispatch; contact support and we will try to redirect the rider where the new address is nearby.
Have your order number ready and our team can check exactly where your parcel is. We answer 9:00 AM to 9:00 PM, seven days a week.